Metrology

This section aims to educate local traders and shopkeepers about their obligations regarding accurate weights and measurements of goods. Consumers are protected from various discrepancies, including short weights or measurements, inaccurate measurements, refusal to display weighing scales, and lack of labeling on products. Consumers have the right to request to see the measurement of any goods being weighed or measured at the time of purchase, ensuring transparency and fairness in transactions.

Weights and Measures

As a consumer you must be aware of your protection from any of the following:

  • Short weight, length, area, distance and volume of a product
  • Measurement of a product is not accurate
  • Trader refuse to display you the scale that weighs your product
  • No labellings written on the product
  • You are entitled to see the measurement of any goods weighed or measured at the time of purchase.

All commercial engagements are to use the metric units such as:

Unit
Metric
Time
Seconds, minute, hour
Length/Distance
Millimetre, centimeter, meter, kilometer
Volume/Area
Square centimetre, square meter, hectare, square kilometre, cubic centimetre, cubic meter
Mass
Milligram, centigram, decigram, gram, kilogram
Capacity/Volume
Millilitre, centilitre, decilitre, litre

Those are responsible for

  • Calibration and maintenance of measurement standards;
  • Control of weighing and measuring equipment used in trade to ensure that the instruments are accurate and used correctly and they meet the requirements of the Metrology Act 2015.

Page updated: 09 June 2025

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